At PopBiz Infotech, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect various types of information to provide you with our services and improve your experience on our platform. This includes:

a) Personal Information

When you register for services, contact us, or use our platform, we may collect the following personal information:

• Name
• Email address
• Phone number
• Address
• PAN details, Aadhaar details (when applying for services related to these documents)
• Payment details (processed via third-party payment gateways)

b) Non-Personal Information

We may collect non-personal information about your device, browsing actions, and usage patterns, such as:

• IP address
• Browser type
• Operating system
• Referring/exit pages
• Date and time of access

2. How We Use Your Information

We use the information we collect from you for the following purposes:

• To provide, operate, and maintain our services.
• To process and fulfill your service requests (e.g., PAN card applications, Aadhaar updates).
• To communicate with you regarding your account, services, or customer support.
• To improve our website and services by analyzing usage trends and preferences.
• To process payments for services.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

a) Service Providers

We may share your information with third-party service providers who assist us in delivering services (e.g., UTI for PAN card services, Aadhaar UCL for Aadhaar updates). These service providers are obligated to keep your information confidential and only use it to perform services on our behalf.

b) Legal Compliance

We may disclose your personal information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, comply with legal obligations, or respond to requests from public authorities.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our services, remember your preferences, and track usage trends. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

a) Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

b) Deletion

You may request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected, subject to any legal obligations.

c) Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

d) Withdraw Consent

You have the right to withdraw your consent for us to process your personal information at any time, but this may affect your ability to use certain services.

To exercise any of these rights, please contact us at [contact[at]popbiz.in].

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or the content of these third-party sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after the changes become effective will constitute your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you may contact us at:

• Email: contact[at]popbiz.in
• Address: BT-22/9, BC PLACE, SD CHAMBER, NEW DELHI, DELHI – 110066

By using our website and services, you agree to this Privacy Policy and the collection, use, and sharing of your personal information as described above.